FAQ

Frequently Asked Questions

Find answers to the most common questions about AuraVia Beauty Tech and Skincare. If you can't find your answer here, feel free to contact us.

AuraVia is a premium beauty tech brand based in New Delhi, India, dedicated to making high-quality skincare devices and products accessible at affordable prices. We blend science and nature to provide simple, natural, and effective beauty solutions, including facial mist sprayers, hydration tools, and more. Our products are inspired by Singaporean beauty technology and are designed to elevate your daily skincare routine.

Our devices and skincare rituals focus on hydration, sun protection, and clean beauty practices. For example, the AURAVIA™ Facial Mist Sprayer provides instant hydration for a radiant glow anytime, anywhere. We emphasize sustainable, science-backed ingredients to help you achieve naturally glowing skin without harsh chemicals.

At AuraVia, we believe in clean beauty—using safe, transparent, and sustainable ingredients that benefit your skin and health. Our products are 60-80% more affordable than premium brands while maintaining professional-grade quality, making advanced skincare accessible to everyone.

You can reach us at our New Delhi office: Address - New Delhi, Delhi 110014; Emails - support@auravia.com or info@auravia.co; Phone - +91 123 456 7890. We're here to assist with any questions about products, orders, or skincare advice.

Avoid skipping sunscreen, over-exfoliating, or using harsh products. Our blog covers these in detail, recommending gentle, hydrating routines with tools like our facial misters to maintain healthy skin.

Yes, our products are designed for a wide range of skin tones and types, focusing on gentle, natural ingredients. However, we recommend patch testing for sensitive skin.

We offer free shipping on orders, with delivery in 3-10 business days depending on location. Returns are accepted within a specified period; please check our policy for details.

Follow the instructions provided with each product. For example, our Facial Mist Sprayer is perfect for on-the-go hydration—simply fill, spray, and enjoy instant refreshment.